Code of ethics of appliance installers

Preamble
Aware that the quality of a professional's work is directly related to his or her character, and this character is developed upon the willingness of practitioners to observe special standards of conduct and to manifest good faith in professional relationships, the Professional Association of Appliance Installers and Technicians adopts the following Code of ethics of appliance installers. Adherence to this Code is firmly expected of all members.
This Code defines our obligations categorically to those with whom we interact,and therefore have the most opportunity to influence. These are our obligations to Society as a whole, Customers and Clients, and our Colleagues and the home appliance installation Industry.
  1. Obligations to Society
    1. Do the Best Work Possible
      • Be objective, use due care, and make full use of education and skills.
      • Practice integrity always, and not be unduly swayed by the demands of others.
      • Provide full, clear, and accurate information.
      • Be aware of consequences, good and bad.
      • Strive to do what is right, not just what is legal.
    2. Contribute to the Community to the Extent Possible, Feasible, and Advisable
      • Make appropriate information widely available.
      • Strive for broad community involvement in problem definition, analysis, and decision-making.
      • Donate services to the community.
    3. Speak Out About Issues
      • Call attention to emerging public issues and identify appropriate responses based on personal expertise.
      • Call attention to the unprofessional work of others. First take concerns to those persons; if satisfaction is not gained and the problems warrant, then additional people and organizations should be notified.
      • Admit when a mistake has been made and make corrections where possible.
  2. Obligations to Customers and Clients.The PAAIT Professional recognizes that he or she has been hired to deliver needed products and/or services. The customer or client expects quality work and professional conduct. Therefore the PAAIT Professional will:
    1. Be Honest in Representations
      • State professional qualifications truthfully.
      • Make honest proposals that allow the work to be completed for the resources requested.
      • Deliver an hour’s work for an hour’s pay.
      • Describe products and services fully.
      • Be forthcoming about any limitations of products or services required.
    2. Deliver Quality Work
      • Be qualified for the tasks accepted.
      • Keep current in the field through readings and professional development.
      • Identify risks and the potential means to reduce them.
      • Define alternative strategies to reach customer/client goals, if possible, and the implications of each.
      • Document work for the protection of the customer/client as well as yourself.
    3. Have a Professional Relationship
      • Hold information confidential unless authorized to release it.
      • Avoid all conflicts of interest with customers, clients and fellow professionals if possible, but when they are unavoidable, disclose that conflict.
      • Avoid soliciting, accepting, or offering any gratuity or inappropriate benefit connected to a potential or existing business or working relationship.
      • Accept work reviews as a means to improve performance.
      • Honor contracts and assigned responsibilities.
      • Accept decisions of employers and clients, unless they are illegal or unethical.
      • Acknowledge and accept rules about the personal use of customer or client resources. This includes computers, data, telecommunication equipment, and other resources.
      • Strive to resolve differences.
  3. Obligations to Colleagues and the Profession.The PAAIT Professional recognizes the value of being part of a community of other professionals. Together,we support each other and add to the stature of the home appliance installation industry. Therefore, the PAAIT appliance installer will:
    1. Respect the Work of Others.
      • Cite the work of others whenever possible and appropriate, giving credit when possible.
      • Honor the rights of others. This includes their rights in work performed and credit given.
      • Accept and provide fair critical comments on professional work.
      • Recognize the limitations of one’s own knowledge and skills and recognize and use the skills of other professionals as needed. This includes both those in other disciplines and PAAIT Professionals with deeper skills in critical sub-areas of the field.
      • Work respectfully and capably with others in PAAIT and other disciplines.
      • Respect existing working relationships between others, including employer/employee and contractor/client relationships.
      • Deal honestly and fairly with prospective employees, contractors, and vendors.
    2. Contribute to the Discipline to the Extent Possible
      • Contribute results of resolved issues so others can learn about them.
      • Volunteer time to professional educational and organizational efforts: local, national,or global.
      • Support individual colleagues in their professional development.
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